Discovery
Current-state assessment, stakeholders, constraints, and target outcomes.
Service Delivery Method
The delivery model is part of the architecture.
Discovery, validation, governance, and handoff shape the success of the technical system as much as the code or vendor choices do.
Four parts to keep separate but connected
Section titled “Four parts to keep separate but connected”Delivery
Pilot scope, implementation cadence, review loops, and decision records.
Governance
Who approves change, what evidence is needed, and how risk is surfaced.
Operating-model transfer
What gets documented, automated, and handed over so the team can run the system without a permanent escort.
Questions for future expansion
- What does a good engagement handoff actually look like here?
- Which decisions need a written record because they will matter again later?
- What belongs in a runbook versus an architecture note versus a glossary entry?
- How does the operating model become durable after the initial build phase?